Articles Tagged With:
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CDC Drafts New Guidelines for Occupational Health
In draft guidelines expected to be finalized later this year, the CDC will better define and empower occupational health programs in hospitals and outpatient settings for the first time in 20 years.
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Management of Burn Injuries
Burn injuries are complex injuries that the acute care physician must be prepared to assess and manage. In addition, an understanding of potential systemic effects from inhalation of toxic components in fires is critical to guide management. The authors provide a timely review of the critical aspects of assessment and management of burn patients.
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Surprise Announcement of Gene-edited Babies Sparks International Controversy
Furor over gene editing heats up after doctor reveals twin girls genetically protected from HIV.
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Patient Seen Much Sooner With ‘Fast Pass’ Scheduling
Under a new system, when an appointment is canceled or becomes available for other reasons, patients who have been marked on the waiting list are offered the open slot. Five patients are contacted simultaneously by email, text, and the patient portal. The first person to respond is booked.
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React to Volume Surges, or Face Patients’ Wrath on Satisfaction Surveys
Adding some extra seats and creating a few staff "flex" positions are two ways a Delaware healthcare system addressed sudden surges in patient volume.
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Patients Want Advance Warnings About High Out-of-pocket Costs
Patients want to avoid the surprise of unexpectedly expensive bills. For patient access, this means finding better ways to tell patients the cost of their care earlier in the process. Since patient access departments need to do so without adding full-time employees, texts, emails, and patient portals are the likely answers.
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Will Your Department Be Among the First to Text Patients?
For patient access, texting protocol is very much in the early stages. Outdated technology and multiple compliance requirements slow the adoption of texting patients on a wider scale.
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Tried-and-true Method Gets the Word Out
Patient access gets bombarded with information in person, on email, and paper memos. There must be a way for staff to easily recognize that this information is something they need to review right away.
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Start Every Week by Announcing Priorities; End Week With Celebration
Never-ending changes for processes, requirements, and regulations mean a top challenge for revenue cycle leaders is how to disseminate all this information to staff. A facility in New Orleans has found success with two methods.
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Ask Patients for Input Before Revamping Registration
Before revenue cycle leadership proceeded with its detailed front-end modernization project at a Chicago hospital, they had to run it by some very important people — the hospital’s family advisory board. While it was time to take a fresh look at registration, admissions, and check-in, the group had to ensure that registration processes were not holding up patient care.